1775 E Dixon Blvd., Shelby, NC 28152

AUTOMOTIVE BDC / INTERNET MANAGER

High-traffic Dealer HIRING NOW!

$80,000 - $110,000+ a Year + Great Benefits!

Automotive Business Development / Internet or Sales Manager Experience Preferred.

Classic Ford Lincoln of Shelby is a well-established, full-service Ford and Lincoln dealership serving Shelby and surrounding communities with a wide selection of new Ford & Lincoln vehicles and quality pre-owned models. We’re known for honest, customer-focused sales, reliable service, and a reputation built on long-term relationships with drivers in our market.

We are seeking a strong BDC / Internet Manager to manage our dealership’s online presence, digital marketing strategies, and overseeing the daily operations of the BDC team to enhance our customer engagement and drive success. If you have a proven track record in automotive BDC operations or internet sales leadership and you're ready for your next big opportunity, we want to hear from you. Other dealership sales or management experience will also be considered!

We offer:

• $80,000 - $110,000+ a year (base + commission + bonuses)
• Performance Bonuses
• Volume Bonuses
• Best Commission Structure in the Area
• Factory Incentives
• Full-time Position
• Full Family Benefits – Medical, Dental, Vision, and Life Insurance
• Paid Vacation / Sick Time
• Employee Discounts on Products & Services
• Supportive Management Team
• Opportunity for Advancement within the Group

Key Responsibilities:

• Hire, train, and manage a high-performance sales/service/appointment setter team to work in our fast-paced business development center to answer requests for vehicle information, schedule appointments for service, to meet with our dealership's sales team, and more
• Train and assist sales team to respond internet, phone, and live chat requests for vehicle information using email, phone and live chat scripts and templates
• Train sales team to answer requests for vehicle pricing, availability to purchase, and schedule several appointments per day to meet with our dealership's sales team
• Train service team to schedule appointments for vehicle maintenance and repair
• Make outbound calls to confirm and reschedule appointments
• Meet sales goals
• Contribute to high CSI scores
• Other duties may be assigned

What We’re Looking For:

• Proven background in Automotive Business Development and/or Internet Management
• Other Automotive Sales or Management experience will be considered
• Exceptional communication and interpersonal skills, with a capacity to motivate and lead a team
• Ability to work under pressure and maintain a calm and positive attitude
• Professional, ethical, and respectful
• Driver's license and good driving record

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.